Find a Global Entry at New Orleans Enrollment Center

Next appointment in 18 days

Whether you're coming from New Orleans, Metairie, Baton Rouge, or anywhere in southern Louisiana, the Global Entry Enrollment Center located at Louis Armstrong New Orleans International Airport (MSY) offers a convenient and accessible location to complete your Global Entry interview. Skip the long customs lines and take advantage of expedited re-entry into the U.S. with this efficient enrollment site.

No available appointments at New Orleans Enrollment Center?

Hundreds of other savvy travelers have skipped the wait and secured their Global Entry appointment by using tools like Snapslot. Snapslot monitors the TTP system and sends real-time SMS alerts when last-minute cancellations open up—giving you the jump on slots that disappear in seconds.

Knowing the Global Entry Application Process

  1. Submit Your ApplicationThe first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history.

  2. Await Conditional ApprovalAfter submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you have met the initial criteria.

  3. Schedule Your InterviewThis is the tough part. Once conditionally approved, log in to your TTP account to schedule your Global Entry interview. You'll need to select a convenient enrollment center and appointment time. Interview locations vary, with many available at major airports and other designated sites across the country. It's essential to schedule your interview as soon as possible to secure your preferred date and time. Appointment slots fill up quickly, but Snapslot can help you secure a cancellation.

  4. Attend Your InterviewShow up prepared with your passport, conditional approval letter, and other required documents.

  5. Await Final ApprovalAfter your interview, final approval typically arrives within a few days though some have reported months!

Preparing for your interview

Getting ready for your interview is crucial. Here's what you may need (refer to official notes for a complete list):

  • A valid passport and another form of ID (e.g., driver’s license).

  • Conditional approval letter from the Trusted Traveler Program.

  • A list of countries you’ve visited in the past five years (if asked). The agent may ask you the reason for the visit, how long you went for etc. It’s mostly a honesty check, but be prepared to answer those questions.Pro tip: Dress professionally, and be prepared to answer questions about your travel habits and purpose for applying.

Getting to your appointment

Parking at New Orleans Enrollment Center

Louis Armstrong International Airport offers multiple parking options, including short-term, long-term, and economy lots. If you're headed just for your interview, the Short Term Parking Garage is your closest and most convenient choice. Rates are posted here on the airport's website.

Taking Public Transit to New Orleans Enrollment Center for your appointment

Public transportation is available through Jefferson Transit and RTA buses, though rideshare options such as Uber and Lyft are typically the fastest and most flexible way to get to MSY. Be sure to allow time for traffic depending on the time of day.

Inside the Airport

The Global Entry Enrollment Center at MSY is located on the lower level of the terminal, in the baggage claim area, near Door 7.Check out the Interactive Map of MSY

Image courtesy of Louis Armstrong New Orleans International Airport

No available appointments?

If you’re stuck waiting:

  • Try Enrollment on Arrival if you're flying back into the U.S. through MSY.

  • Keep checking the TTP appointment portal for openings. Just know they go fast.

  • Or, use Snapslot and let their alert system do the hard work for you.

Let me know if you’d like to add directions from nearby cities like Baton Rouge or Lafayette, or embed a social share preview!

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6/8/2025

New Orleans

1 Terminal Drive

Kenner, LA 70062

Phone Number

Directions

New Orleans Louis Armstrong International Airport. The CBP office is located on the lower level past Baggage Carousel 6. Signs indicate direction to the International Arrivals area and Global Enrollment Center.

Notes

You must bring the following original documents to your interview: -A valid unexpired passport -A valid Drivers License /State ID -An unexpired permanent resident card/U.S. Visa (if applicable) / One document providing proof of residency.